Service Representative

Eremea Home Care Services is a nationally
accredited home care provider that has been operating since 2002.  We deliver in-home support services allowing our
clients to remain in their home as independently as possible, while offering
choice, flexibility and control.

Eremea Home Care Services strive to provide quality
services which is embodied by our continuous growth in the home care industry.

The Opportunity

Eremea Home Care Services is offering an excellent
opportunity to enter the Health/Business world and start an exciting and
rewarding career. We also offer the option of gaining transferable skills and attain
a Certificate III in Health Administration by full-time Health Administration
traineeship.

If you are motivated to develop your skills through
the combination of on-the-job experience in a supportive team environment, and
optional formal training with a nationally-recognised qualification in Health
Administration, this could be the opportunity you have been looking for.

About the Role

• Coordinating Client visits and assisting with
  service plans
•          Providing
  relevant and timely feedback to our Operations Manager, Clinical and
  Coordination Team Members relating to client issues, external provider issues
  or any other issues which may impact on programs or client care
•          Work
  as part of our outgoing scheduling and administration team
• Set up new clients in scheduling system and
  roster the delivery of on-going care
• Day to day management of administrative duties
• Monitor care worker alerts
• Establish & develop excellent working
  relationships with clients, our direct care employees and all other
  stakeholders
• Provide support to direct care employees to
  promote ongoing development, to develop skills and ensure competence in
  role requirements
• Out of hours work will be required on a
  rotational basis to ensure a flexible response to client needs, includes
  after-hours phone service

To be considered for this position you must have:

• A genuine interest and passion for working in a health / business
  administration role
• Demonstrated ability to work in a team environment
• Commitment to full term of the traineeship and study requirements (12 months if option chosen)
• Excellent verbal and written communication and interpersonal skills
• Sound Microsoft Office competency
• Strong ability to plan work and effective time management
• Willing to show initiative while still be open to and following
  work instructions
• Be passionate and dedicated to excellent customer support services
• Have a current National Police Check and NSW Working with Children Check

To apply –
Please apply through this site. You will need to attach a copy of your current
resume and cover letter outlining your suitability for this position.